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Version from 12/02/2026
We respect the privacy of our users and ensure that all information collected which allows for their identification is treated as confidential information. In accordance with this, we are committed to:
The purpose of this Privacy Policy is to outline to the User the reasons why personal data is collected by Vente-unique.com, how it is used, and the options available to the User to object to such use. Any data collected is used strictly within the limits permitted by law. Vente-unique.com pays particular attention to the protection of the User's personal information and undertakes to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council on personal data protection (hereinafter the "GDPR").
The terms mentioned below have the following meaning in this Privacy Policy:
The Data Controller of your Data is the company Vente-unique.com (hereinafter "Vente-unique.com"), a public limited company with a Board of Directors and a share capital of 97.800,29€, registered with the Bobigny Trade and Companies Register (R.C.S.) under number 484 922 778, with its registered office located at 9 Rue Jacquard – 93310 Le Pré-Saint-Gervais, France.
Our Data Protection Officer (hereinafter "DPO") may be contacted regarding any questions related to the processing of your Data or submitting of a request to exercise your rights.
You may contact them:
This email address is exclusively for GDPR and personal data management queries.
For any questions related to your order, our teams are available by clicking here
Further Information Regarding the Data Protection Officer:
The mission of the Data Protection Officer is to inform, advise, and monitor the compliance of Vente-unique.com in the
performance of its data processing operations.
In accordance with data protection regulations, the DPO shall act as the primary point of contact:
As a general principle, all Data concerning the User is collected directly from the User—for instance, during registration on the Site, through correspondence with Vente-unique.com, when placing an order, creating an account, requesting contact or information, subscribing to the Newsletter, or while browsing the Site.
Data relating to your browsing activity on the Site may be used to identify your needs and interests and to tailor our commercial and advertising offers accordingly.
In the event of a Newsletter subscription, the User has the option to opt out of marketing communications in every email or SMS. The User may submit such a request either by clicking the unsubscribe link provided in each email, by replying "STOP" to the number provided in each SMS, or in writing to the following postal address: DPO Vente-unique.com, 9 Rue Jacquard, 93310 Le Pré-Saint-Gervais, France, or via email at: dpo@Vente-unique.com.
Vente-unique.com collects the User's personal data for the following purposes:
| Purpose of Processing | Description of Processing | Legal Basis |
|---|---|---|
| Order Management | Customer identification, processing of orders, and monitoring of order confirmations. | Contractual: Processing is necessary for the performance of a contract or pre-contractual measures. |
| Invoice Management | Issuing the invoice attached to the order, monitoring billing, maintaining accounting records, and keeping legal supporting documents. | Contractual: Performance of a contract. Legal Obligation: Arising from statutory tax and accounting requirements (e.g., as per relevant Revenue/Tax codes). |
| Fraud Prevention | User identification; preventing, detecting, and managing credit card fraud. | Legitimate Interest of the company to protect against financial loss. |
| Order Dispatch | Dispatching the order and informing the Customer of tracking and shipping status. | Contractual: Processing is necessary for the performance of a contract. |
| Order Delivery | Delivery of the order to the Customer and providing delivery tracking updates. | Contractual: Processing is necessary for the performance of a contract. |
| Order Follow-up | Customer identification, communicating regarding the order, providing after-sales service, and conducting satisfaction surveys. | Contractual: Performance of a contract. Consent: Where specific consent is required for certain follow-up communications. |
| Other Order Management Actions | Sending updates and informing the Customer of product safety issues in accordance with applicable regulations. | Contractual: Performance of a contract. Legal Obligation: Compliance with product safety and consumer protection laws. |
| Account Creation | User identification, registration, account creation, updating information, and access management. | Contractual: Processing is necessary for the performance of a contract (Terms of Service). |
| Contact Request Management | Processing requests (contact, information), forwarding to relevant departments, responding to questions/comments, and tracking requests. | Contractual: Pre-contractual measures. Legitimate Interest of the company to respond to your inquiries. |
| Newsletters & Commercial Offers | Sending newsletters, commercial offers, or marketing info related to the site; informing the User of sales operations or events; sending SMS or post where applicable. | Legitimate Interest of the company to promote its products and services. Consent: Where required by e-marketing regulations (e.g., ePrivacy Regulations). |
| Website Functionality & Improvement | Monitoring user journeys, audience measurement, improving site navigation, adapting display to devices, and generating traffic or performance statistics. | Legitimate Interest to improve services. Consent: Where required (e.g., for non-essential cookies). |
| Management of GDPR & Data Protection Act 2018 Rights | All operations necessary to follow up on rights requests (qualification, investigation, technical operations). Applies when the company acts as a Data Controller. | Legal Obligation: To respond to the exercise of data subject rights under the GDPR and the Data Protection Act 2018. |
* Where the legal basis used for our processing operations is the pursuit of legitimate interests, you have the right, as a data subject, to obtain further information regarding the balancing test carried out, upon simple request.
Requested data marked with an asterisk is mandatory for the proper processing of the order or the service requested by the User. The provision of this data is a requirement for entering into a contract. If the User wishes to place an order or requests a service, they are obliged to provide it. Failure to do so will mean Vente-unique.com will be unable to carry out the order or the service requested by the User.
You may consult the details of the categories of Personal Data that Vente-unique.com may collect from you: The details provided below are not intended to be exhaustive and are primarily aimed at informing you of the categories of Personal Data that Vente-unique.com may process.
| Data Processing | Personal Data Collected |
|---|---|
| Order Management | Surname, first name, company name, billing address, delivery address, email address, phone number, order number. |
| Invoice Management | Surname, first name, company name, billing address, discounts granted, receipts, balances, outstanding payments, billing information, order number. |
| Fraud Prevention | IP Address. |
| Order Dispatch | Surname, first name, company name, postal address, phone number, order number. |
| Order Delivery | Surname, first name, company name, postal address, phone number, floor level, access codes (e.g., gate/door codes), delivery type, scheduled date, actual date, order number. |
| Commercial Relationship Follow-up | Email address, phone number, title (e.g., Mr/Ms), surname, first name, purchase history, order number, store location, data collected from satisfaction surveys, interactions with customer service (CS), discount voucher history, correspondence history (letters/emails), items ordered, product issues (including interaction reports and photographs of items). |
| Account Creation | Email address, title, surname, first name, status (private individual/professional). |
| General Order Management & Updates | Title, surname, first name, email address. |
| Contact Request Management | Surname, first name, email address, subject, message, mobile number, items ordered. |
| Newsletters / Commercial Offers | Email address, phone number, postal address (where applicable). |
| "Very Unique" Loyalty Programme | Surname, first name, company name, postal address, email address, items ordered, date of birth (for birthday gifts/rewards). |
| Site Functionality & Ongoing Improvement | Data collected via cookies and other trackers on our Site (IP address, connection logs, cookies, pages viewed). For more details on cookies, please refer to the cookie banner on the home page by clicking "settings". |
| Management of Rights Requests (GDPR & Data Protection Act 2018) | - Surname, first name; - Email address; Where necessary, a copy of proof of identity. |
Customers have the option to modify their Data or close their account at any time.
The Data collected by the Site is intended for Vente-unique.com and the entities it controls, that control it, or that are under common control with it (control being understood within the meaning of relevant company law) for the purposes of performing the service (e.g., ordering or delivery). The Site may transfer Data to its subsidiaries and affiliates, or to third parties in the event of a merger, acquisition, bankruptcy, dissolution, reorganisation, or any other similar operation.
Data collected by the Site may be transferred to third-party Processors for the purposes of performing the service. In this event, these third-party Processors act on behalf of Vente-unique.com and undertake to comply with the instructions of Vente-unique.com as well as the provisions of this Privacy Policy.
These third-party Processors use and process the Data to ensure the proper performance of the service requested by the User. For example: information relating to the Customer's postal address is shared to allow third-party delivery service providers to complete the delivery of the order to the Customer's home.
The third-party Processors and partners engaged by Vente-unique.com have committed to complying with the provisions of the GDPR. The Site will implement the necessary security measures and ensure that the third parties it engages comply with the personal data rules set out by the said Regulation.
The Site may transmit and share User Data:
Data is transferred to the following countries: France, the United Kingdom (solely regarding payment information), and Tunisia.
When Data is transferred outside the European Economic Area (EEA), Vente-unique.com implements appropriate safeguards, specifically by using the European Union Standard Contractual Clauses (SCCs), to ensure an identical level of protection for User Data. Users may request a copy of these safeguard measures:
We retain your Data only for as long as necessary for the purposes pursued, as described below:
| Processing Activity | Retention Period |
|---|---|
| Order Management | For the duration of the contractual relationship, followed by storage in intermediate archiving for the applicable statute of limitations (five (5) years for evidentiary purposes). Connection logs and action history are kept for a period not exceeding six (6) months. For card payments, in accordance with applicable financial regulations, data may be kept for evidentiary purposes in the event of a transaction dispute or claim, in intermediate archives, for thirteen (13) months following the debit date (extended to 15 months for deferred debit cards). PAN (Primary Account Number) and CVV/CVC codes are not stored. |
| Invoice Management | Issued invoices and accounting data are retained for ten (10) years from the date of issue. |
| Order Dispatch | For the duration of the contractual relationship, followed by storage in intermediate archiving for the applicable statute of limitations (five (5) years for evidentiary purposes). |
| Order Delivery | For the duration of the contractual relationship, followed by storage in intermediate archiving for the applicable statute of limitations (five (5) years for evidentiary purposes). |
| Commercial Relationship Follow-up | For the duration of the contractual relationship, followed by storage in intermediate archiving for the applicable statute of limitations (five (5) years for evidentiary purposes). |
| Account Creation | For the duration necessary to process the request, then stored in intermediate archiving for two (2) years following the last contact with Vente-unique.com, unless the User expresses a wish to keep their account active. |
| General Order Management & Updates | For the duration of the contractual relationship, followed by storage in intermediate archiving for the applicable statute of limitations (five (5) years for evidentiary purposes). |
| Contact Request Management | For the duration necessary to process the request, then stored in intermediate archiving for two (2) years following the last contact with Vente-unique.com. |
| Newsletter / Commercial Offers | Data is retained until consent is withdrawn (unsubscribing via the provided link) or, where applicable, for the duration of the contractual relationship, followed by intermediate archiving for three (3) years after the end of the relationship or three (3) years after the last contact with Vente-unique.com. |
| Loyalty Programme | For the duration necessary for processing and for a period of five (5) years after the last contact from you, for evidentiary purposes. |
| Site Functionality & Ongoing Improvement | The retention periods for the various cookies installed by Vente-unique.com are detailed in the cookie banner, accessible from the home page by clicking "settings". |
| Management of Rights Requests (GDPR & Data Protection Act 2018) | Personal Data relating to the management of rights requests is kept for the time necessary to process the request, then stored in intermediate archiving for the applicable statutory limitation period, namely six (6) years. |
In accordance with applicable regulations, every User has the following rights:
These rights can be exercised by making a simple request to our Data Protection Officer (DPO):
Vente-unique.com undertakes to inform any third-party Processors and partners to whom Data may have been transmitted, in order to ensure that User rights are upheld across all platforms.
Finally, every User has the right to lodge a complaint with a supervisory authority, specifically the Data Protection Commission (DPC) in Ireland (https://forms.dataprotection.ie/contact) or the CNIL in France.
Vente-unique.com undertakes to implement all appropriate technical and organisational measures to ensure the security and confidentiality of your Data, in compliance with the GDPR and the Data Protection Act 2018.
We take all necessary precautions, given the nature of your Data and the risks presented by the processing, to maintain security. Specifically, we aim to prevent Data from being altered, damaged, or accessed by unauthorised third parties (e.g. physical premises protection via named access badges, connection logging, and data encryption).
You may use the social media icons (Facebook, Pinterest, Instagram, TikTok, LinkedIn, and YouTube) featured on our Site. These improve user-friendliness and help promote the Site through sharing.
By using these buttons, we may have access to Personal Data that you have marked as public and accessible via your profiles. However, Vente-unique.com does not create a separate database from this Personal Data, nor do we process any data relating to your private life through these mediums.
If you do not wish for Vente-unique.com to have access to information on your public profiles, please use the privacy tools provided by those social networks to limit access to your data.
Vente-unique.com reserves the right to amend this Privacy Policy at any time to ensure compliance with legal and regulatory changes. Users will be informed of any significant changes affecting the purposes of Data collection. Unless renewed consent is required by law, continued use of the Site following these changes constitutes acceptance of the updated Policy.
For any questions, you may contact the Data Protection Officer by post at: DPO Vente-unique.com, 9 Rue Jacquard, 93310 Le Pré-Saint-Gervais, France or by email at: dpo@vente-unique.com.
The date at the top of this Privacy Policy indicates the most recent update.